# Discussing Asus - Issues, bad QC, ROG, etc **URL:** \ **Category:** Site & Channel Feedback\ **Created:** [October 4, 2025, 5:28pm UTC](https://community.bestlaptop.deals/t/discussing-asus-issues-bad-qc-rog-etc/64 "2025-10-04T17:28:07Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Starstruck](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.bestlaptop.deals/starstruck/32/70_2.png) [@Starstruck](https://community.bestlaptop.deals/u/Starstruck)\ **Post date:** [October 4, 2025, 5:28pm UTC](https://community.bestlaptop.deals/t/discussing-asus-issues-bad-qc-rog-etc/64/1 "2025-10-04T17:28:07Z")
I’ve seen a lot of horror stories online discussing the various issues in Asus laptops. Asus recently admitted that ROG laptops sold since 2021 have had large, unfixed issues. The ASUS reddit is covered in stories (across many laptops) of bad quality control, power randomly turning off, massive issues arising about a year after purchase, etc. The suggestalaptop discord has discussed ASUS having severe issues for years now. [Discord](https://discordapp.com/channels/361360173530480640/361368506496974859/1423527921355718707) [Asus ROG says it is 'actively investigating' gaming laptop stuttering issues after a user apparently identified a 'cascade of firmware design failures' | PC Gamer](https://www.pcgamer.com/hardware/gaming-laptops/asus-rog-says-it-is-actively-investigating-gaming-laptop-stuttering-issues-after-a-user-apparently-identified-a-cascade-of-firmware-design-failures/) How true are all these claims, and can they be verified by professional sources? Can we get a video discussing this more in detail, and whether ASUS laptops are still recommended? What do others think? ---
**Author:** ![JustJosh](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.bestlaptop.deals/justjosh/32/38_2.png) [@JustJosh](https://community.bestlaptop.deals/u/JustJosh)\ **Post date:** [October 4, 2025, 5:52pm UTC](https://community.bestlaptop.deals/t/discussing-asus-issues-bad-qc-rog-etc/64/2 "2025-10-04T17:52:44Z")
1. Asus is working on a fix for the issue you mentioned: [https://x.com/ASUS\_ROGNA/status/1971664805795877099?t=3CLsLaE3gKpWUhFjoBuchg&s=19](https://x.com/ASUS_ROGNA/status/1971664805795877099?t=3CLsLaE3gKpWUhFjoBuchg&s=19) 2. We have tested many Asus laptops, they are some of the least issue prone we’ve had in. I’d say A tier. S tier being Apple. ---
**Author:** ![JustJosh](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.bestlaptop.deals/justjosh/32/38_2.png) [@JustJosh](https://community.bestlaptop.deals/u/JustJosh)\ **Post date:** [October 4, 2025, 5:54pm UTC](https://community.bestlaptop.deals/t/discussing-asus-issues-bad-qc-rog-etc/64/3 "2025-10-04T17:54:07Z")
But its not just whether they have issues, its also how is their support? Dell and Lenovo both offer enhanced support with onsite-next business day repairs. You have to pay for this, but that means you are out of a laptop for less with them. ---
**Author:** ![Starstruck](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.bestlaptop.deals/starstruck/32/70_2.png) [@Starstruck](https://community.bestlaptop.deals/u/Starstruck)\ **Post date:** [October 4, 2025, 6:24pm UTC](https://community.bestlaptop.deals/t/discussing-asus-issues-bad-qc-rog-etc/64/4 "2025-10-04T18:24:00Z")
That’s good to know. What about long-term tests though, do you ever do those? Issues discussed typically appear about a year in. I agree, support is important. I’m just not sure whether Asus is consistently selling a product that lasts. ---
**Author:** ![cameron](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.bestlaptop.deals/cameron/32/13_2.png) [@cameron](https://community.bestlaptop.deals/u/cameron)\ **Post date:** [October 4, 2025, 9:25pm UTC](https://community.bestlaptop.deals/t/discussing-asus-issues-bad-qc-rog-etc/64/5 "2025-10-04T21:25:06Z")
Of course, Apple being S tier only applies to Apple Silicon models. The Intel models were D tier at best. Unfortunately, there is no perfect brand. You are always going to have lemons. ---
**Author:** ![Easm](https://avatars.discourse-cdn.com/v4/letter/e/6a8cbe/32.png) [@Easm](https://community.bestlaptop.deals/u/Easm)\ **Post date:** [March 19, 2026, 6:14am UTC](https://community.bestlaptop.deals/t/discussing-asus-issues-bad-qc-rog-etc/64/6 "2026-03-19T06:14:07Z")
Wish I read this before paying the 5000 USD for my ASUS ROG Strix Scar 18 RTX 5090 G835LX, I have had nothing but issues with it while trying to game with their inbuilt MUX switch AKA Ultimate Mode where the laptop screen is routed directly to the RTX 5090 Laptop version dGPU. I am handicapped by using it in Optimus mode only - (not even Advanced Optimus) - been like this for the past 2 months. > [@ASUS's Top -Tier Flagship 18 inch RTX 5090 Laptop (G835LX) - Plagued with Black Screen and dGPU Crashing issues](https://community.bestlaptop.deals/t/asuss-top-tier-flagship-18-inch-rtx-5090-laptop-g835lx-plagued-with-black-screen-and-dgpu-crashing-issues/473/1): > > Hi Just Josh Community! We are hoping Josh can raise some awareness and publicise this issue so ASUS can take it seriously and work on fixing it for us! Help us! Please help us (me) in exposing and bringing attention to this issue, countless customers who have bought this laptop are now facing - and ASUS don’t seem to be doing anything about it. Please see the posts and troubleshooting that I (and others who have the issue) are doing in place of ASUS, who you would expect to be doing the troub… [https://rog-forum.asus.com/t5/gaming-notebooks/rog-strix-scar-18-2025-g835lx-dgpu-display-crashing-when-playing/td-p/1139971](https://rog-forum.asus.com/t5/gaming-notebooks/rog-strix-scar-18-2025-g835lx-dgpu-display-crashing-when-playing/td-p/1139971) ---
**Author:** ![DEspite](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.bestlaptop.deals/despite/32/90_2.png) [@DEspite](https://community.bestlaptop.deals/u/DEspite)\ **Post date:** [March 19, 2026, 7:34am UTC](https://community.bestlaptop.deals/t/discussing-asus-issues-bad-qc-rog-etc/64/7 "2026-03-19T07:34:02Z")
Have you tried using G-Helper’s MUX Switch instead ---
**Author:** ![Easm](https://avatars.discourse-cdn.com/v4/letter/e/6a8cbe/32.png) [@Easm](https://community.bestlaptop.deals/u/Easm)\ **Post date:** [March 19, 2026, 10:51am UTC](https://community.bestlaptop.deals/t/discussing-asus-issues-bad-qc-rog-etc/64/8 "2026-03-19T10:51:21Z")
Hi, thanks for the reply - Yes, have a look at the thread provided where I, and countless others are troubleshooting ourselves, from locking the dGPU clocks via command prompt to lowering and playing with PL1 and PL2. I have tried Ultimate with both G-Helper and Armoury Crate. ---
**Author:** ![DEspite](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.bestlaptop.deals/despite/32/90_2.png) [@DEspite](https://community.bestlaptop.deals/u/DEspite)\ **Post date:** [March 21, 2026, 9:18am UTC](https://community.bestlaptop.deals/t/discussing-asus-issues-bad-qc-rog-etc/64/9 "2026-03-21T09:18:05Z")
You know, it’s always felt a bit suspicious that ROGs are always the ones with reported issues But what about Asus’s regular consumer line like Zenbooks & ProArts, or esp their ExpertBook business laptops? the ExpertBook Ultra might already be in jeopardy even before it releases…